Marko Šoštarić, Orsat Lale, FiIlip Sirovica, University of Zagreb, Faculty of Transport and Traffic Sciences, HR

The global increase in motorization has significantly affected the congestion and harmful effects generated from the transport system and it is necessary to implement measures to achieve a sustainable system. There are many ways to reduce the harmful effects of the transport system.
One of the quality measures for transport demand management is the congestion charge in areas with low infrastructure capacity and high transport demand. The management of such zones is the subject of research within which the possibilities of dynamic management of congestion charge zones using expert systems will be analyzed.
The paper is conceived in such a way that the previous research in the subject area will be initially analyzed, and examples of good practice from Europe and the world will be presented and studied. Based on a detailed analysis of previous research and the results derived from them, the application of an expert system for transport demand management will be proposed for an urban center in the Republic of Croatia faced with the impossibility of meeting transport demand.
The example of the City of Dubrovnik will define the potential possibilities of applying expert systems, for charging depending on the current transport demand, for regulating the number of tourist buses in the zone, and for predicting incidental traffic situations.